Avis Car Rental

Brittany B 

on Google

a month ago

Keith and Jerry at the Avis counter in XNA absolutely saved our trip. After running into major issues with our booking and getting nowhere with Priceline customer support, these two stepped in and went above and beyond to help us get everything sorted out. They were patient, professional, understanding, and genuinely cared about finding a solution instead of just sending us away frustrated. In a situation that could have completely ruined the start of our trip, Keith and Jerry turned it around with incredible customer servic... read more

we 3 

on Google

a month ago

Awful broken, dirty and smelly car supplied. Avis Preferred? I would prefer not to. Update: you now also charged my credit card for a prebooked voucher, great!! So now I have to deal with that mess! Thanks for nothing.. 

Amanda Davault 

on Google

2 months ago

Both times we have rented here in the last year the windows have been so filthy we had to pull over to clean them at first gas station available. Wouldn't be a huge deal if the 2nd time the car itself was "washed" and the reason we had to wait but yet still filthy windshield. Both times the oil change light was on. Not a big deal if renting short term but when traveling states not something I feel you should have to worry with. This last time will be the last time we rent from here. Had to wait almost an hour- normally would... read more

Alexandria 

on Google

3 months ago

Had a reservation to pick up a vehicle here. Got to the counter and was told they didn’t have any vehicles. Not even one? Are you kidding me? Your lot is full.