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Avis Car Rental
- Transportation Services
- Monterey, CA
About this business
Location details
200 Fred Kane Dr, Monterey, CA, 93940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. 8:00 p.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. 8:00 p.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. 8:00 p.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. 8:00 p.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. 8:00 p.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | 8:00 a.m. to 2:00 p.m. 8:00 p.m. to 9:00 p.m. |
They charged gas fee (~$60) when I returned with a full tank (with receipt photos to prove it). When I brought this to a staff working there, he refused to look into the case saying it was not him processing my return, he didn't see any receipts, and refuse to transfer me to or tell who processed it. He didn't even want to see my receipt photos, instead he want me contact their customer service for the refund.
The ground folks were very helpful. However, the first car had issues. Replaced it but the second car had more issues than the first one. Makes me less confident in using Avis in the future.
Leah is a gift! She was so professional and went above and beyond to take care of me. Highly recommend.
Wonderful experience when my hire vehicle started to show signs of brake wear travelling down the west coast, I called and was advised to bring the vehicle in. That same afternoon I was served by Tammy who was absolutely amazing. Unfortunately I was just pipped to the desk by an inbound flight from San Diego so had a small wait, once Tammy was done sorting the other customers she went above and beyond to help me out, even though she was under a lot of pressure at a very busy time. She really is a credit to the company!
Frequently asked questions about Avis Car Rental
How is Avis Car Rental rated?
Avis Car Rental has a 3.5 star rating with 146 reviews.
When is Avis Car Rental open?
Avis Car Rental is closed now. It will open tomorrow at 8:00 a.m.
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