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Avis Car Rental
- Transportation Services
- Charleston, WV
About this business
Location details
170 Airport Rd, Charleston, WV, 25311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 11:00 p.m. |
I rented a vehicle, was asked if I wanted to put gas in it before returning, I said, "yes". I filled the tank up. I got charged $93.91 for not filling up my tank. I filled up my tank on the way to return the vehicle. See photo. So now I'm out $253.14 for renting less than 24 hrs, plus additional $30.64 for fuel that morning.
She told me the monthly rent is 30 days and every month they take one month's rent and work facilitation services and they only give me 28 days each month. also the customer service was not good.
Sherry assisted me today at this location and she was extremely helpful. There was a slight misunderstanding on my end and she provided exceptional customer service and a quick resolution. I highly recommend their services.
There should be a better way. Tried my app to rent from airport. Wouldn't work. Got to retal place. I was thinking $30 less than quote. Turned in early w full tank gas. No discounts. But, if you gotta there they are w rentals.
Frequently asked questions about Avis Car Rental
How is Avis Car Rental rated?
Avis Car Rental has a 3.9 star rating with 126 reviews.
When is Avis Car Rental open?
Avis Car Rental is open now. It will close at 11:00 p.m.
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