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Avis Car Rental
- Transportation Services
- Mason, OH
About this business
Avis Car Rental Mason operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.
Location details
5212 Kings Mills Rd, Mason, OH, 45040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I highly recommend finding another location for your rental. We reserved a minivan for a long road trip with 6 passengers all with medium to large suitcases. My wife received a text this morning confirming our minivan reservation. She also received an email confirmation of the minivan reservation. We arrived at about 4:45 PM to pickup the vehicle. Unfortunately the desk agent said they DO NOT have the minivan. They offered us 2 medium 3 row SUVs. Neither had enough space for luggage. We asked why they didn't let us know earl... read more
**A Warning to Fellow Consumers: Avoid Avis and Budget Car Rentals** In the last six months, my repeated experiences with Avis and Budget have been nothing short of unacceptable. Despite renting vehicles multiple times, I’ve consistently encountered egregious lapses in service that reflect a complete disregard for their customers. Here’s a breakdown of the recurring issues: - **Unclean Vehicles**: Every rental car I’ve received has been filthy. I’ve been handed vehicles reeking of cigarette smoke, covered in pet hair, or wor... read more
I had an incredibly frustrating experience with Avis customer service regarding incorrect charges on my recent rental. Despite multiple attempts to resolve the issue, my case was repeatedly closed without any clear communication or resolution. When I finally spoke to a representative, my call was abruptly cut off. After providing all the necessary details, I was promised a response within 7 business days, only to find the case closed again without explanation. When I finally received a response, I was told the charges were d... read more
***SCAM ALERT*** DO NOT DO BUSINESS WITH THIS PLACE!!! I reserved a rental with this place online. My total for everything for the online reservation was $150. I called the day prior to confirm the reservation and price. It included my rental, additional fees, taxes, and gas mileage estimate. When I got there, they immediately said I needed to pay extra for insurance with them. I knew I didn't have to, so I denied. They tried to get me to leave my credit unattended while I went out to inspect the vehicle, I denied. After I i... read more
Frequently asked questions about Avis Car Rental
How is Avis Car Rental rated?
Avis Car Rental has a 3.4 star rating with 111 reviews.
When is Avis Car Rental open?
Avis Car Rental is closed now. It will open at 8:00 a.m.
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