Avis Car Rental

Krandon Henry 

on Google

2 days ago

Brittany O. earned this 5 star review for Avis!! Long story short -- the original representative assigned a car that was smaller than what I expected with my reservation. With no hassle and no fuss, Brittany stepped in and got me reassigned to a more appropriately-sized vehicle. She also saw me when I returned the vehicle a few days later, and she remembered me and asked how the substituted vehicle worked out. THANK YOU, BRITTANY!!  

Trey Wright 

on Google

2 days ago

Extremely disappointed with my recent experience at Budget in PHX. I arrived to visit family and rented a car for convenience, but the process was a complete mess from start to finish. The wait time exceeded three hours, despite having a reservation. I originally booked an electric vehicle, was first assigned a Tesla, then a Mach-E — and neither car was actually available in the lot. After more waiting, I was finally given a Mazda CX-30. I confirmed that my rate and terms wouldn’t change, but the disorganization was unreal. ... read more

Peter Colbert 

on Google

3 days ago

Guy with beard was most unhelpful and rude. How do you make money. 

Michelle 

on Google

3 days ago

If I could give zero stars I would , I was charged an extra $90 for all.these extra added fees. They added insurance I didn't ask for. I booked through costco and never have I had to pay any other amount other then what I was quoted. I called customer service the lady Paili not sure if thats her real name but thats the name I was given. She was so rude , kept trying to over talk me , told me it was nothing they could do . Then she put me on hold without warning and never clicked back over. I had to hang up and call back and ... read more

derek 

on Google

5 days ago

Convenient to discuss car rental issues, but need to walk a long way to pick up the vehicle