Avis Car Rental

Abhirup Saha 

on Google

a month ago

Terrible experience! I booked a standard SUV for a 7-hour move from Columbus to DC and called multiple times to confirm if it was ready. Each time, I was told it was. But when I arrived, the same staff member said only a hatchback was available, and I’d have to wait 2–3+ hours for the SUV — with no clear timeline or update. I had a lot of items to move, and a hatchback simply wouldn’t work. The lack of preparation and communication was extremely frustrating, especially for something as important as a long-distance move. Won’... read more

Dan Caldwell 

on Google

5 months ago

Watch out; this place is deceiving and unorganized. Even after I called to make sure my rental was ready, it took over an hour to get the keys. I then asked if I could drop it off on Sunday before they opened and not get charged for another day. I was told that was okay, but on my final receipt, I was charged for another day's rental. I called to get a credit, and they would not budge. Steer clear. 

Dior Montgomery 

on Google

6 months ago

If I could give them a zero stars I would! They charged me a bogus charge for a tire that only needed air and it cost me $100!!! They never told me that they were charging me and just put the charge on my card. DO NOT RENT THERE!! If you do not watch your card, you could wake up to new charges and they will be listed as miscellaneous charges! 

Kaan Genç 

on Google

7 months ago

I made a reservation online. I showed up and they just told me even though I made a reservation online, they actually don’t have a car for me. They said they will transfer my reservation to the airport, but no guarantees that there are any cars available there either. So I wasted money getting an uber here, then I have to take an even more expensive uber to the airport and just hope there’s a vehicle available there? I tried calling the airport location, but the phone menu just kept going in circles and wouldn’t let me talk ... read more