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Avis Car Rental

3.2

About this business

Location details

1305 Francisco Blvd E, San Rafael, CA, 94901, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
Sun8:00 a.m. to 12:00 p.m.
3.269 reviews
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Sara Sanchez's profile image
Sara Sanchez 
2 months ago

Rob exceeded all expectations while assisting me on my trip. His dedication to customer satisfaction was remarkable, and I’m incredibly grateful for his help 

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Ron Calhoun's profile image
Ron Calhoun 
2 months ago

Agents tried to charge $450 for “Excessive Pet Hair.” A supervisor named Saeed was involved in the assessment. At most there were a few stray hairs transferred from clothing/backpacks; it wasn’t “excessive” and NO animal was ever in the vehicle. I recorded a video immediately and escalated to Avis Customer Service and Costco Travel. Document everything at pickup/return and ask for their photos and the written policy/threshold before you leave. 

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Derek Wallbank's profile image
Derek Wallbank 
3 months ago

Genuinely bad customer service. Would suggest avoiding entirely and going somewhere else. 

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ZAM ARTISAN CONFECTIONS's profile image
ZAM ARTISAN CONFECTIONS 
3 months ago

Excellent courteous service 

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Max Cabrera's profile image
Max Cabrera 
5 months ago

I rented a car here, I paid the $25 extra coverage "worry free" that showed a banner :" if you get into an accident, you walk away worry fee, we take care of everything, you don't even have to file a claim ". Then, I got into an accident, I called them, they sent the tow truck, I walked away worried free. A month later a collection company called me asking for my insurance, and charging me $3k+ for liability for the damage in their client's car. I told them I paid "worry free coverage", Avis is not responsible for that ad, i... read more

Frequently asked questions about Avis Car Rental

How is Avis Car Rental rated?

Avis Car Rental has a 3.2 star rating with 69 reviews. 

When is Avis Car Rental open?

Avis Car Rental is closed now. It will open tomorrow at 8:00 a.m. 

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