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Avis Car Rental
- Transportation Services
- Cumming, GA
About this business
Location details
518 Atlanta Hwy, Cumming, GA, 30040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
DO NOT RENT FROM AVIS — SCAM ALERT Avis falsely accused me of damaging a windshield and charged me $600 for damage I did not cause. The vehicle was returned without issue, no damage was pointed out at drop-off, and yet days later they suddenly “found” windshield damage and billed me anyway. This is not an accident and it’s not rare. Numerous customers report the exact same thing: damage claims appearing after the car is returned, vague or nonexistent proof, and a corporate system designed to make disputing charges nearly imp... read more
Title: Reserved one car, given something completely different Review text: Reserved a specific vehicle class with Avis, but at pickup I was given a completely different car that did not match what I booked. The car I received was inferior in space/comfort/features and did not meet the needs I planned this rental around. There was no real effort to find a comparable vehicle or to meaningfully acknowledge the inconvenience this caused. Posting this so Avis corporate can see how reservations are being handled at this location. ... read more
Car that was reserved well in advance of pickup was very dirty. Manager refused to wash after I brought this to their attention. Very poor customer service.
I reserves a vehicle over a month in advance, and when I called to confirm 48 hours before pickup, the worker casually informed me that "it's not looking good", which I clarified with him. He said they had 60 reservations and 20 cars. In short, they're happy to take an interest free loan (prepayment), ruin your plans, and just kind of blame it on you for reserving with them in the first place. Not a mistake I will make again, and I recommend that you don't either. The company is fraudulent.
Be aware the manager may not honor online reservations. He certainly was not helpful or willing to offer any alternate solutions or support
Frequently asked questions about Avis Car Rental
How is Avis Car Rental rated?
Avis Car Rental has a 3.3 star rating with 194 reviews.
When is Avis Car Rental open?
Avis Car Rental is closed now. It will open at 9:00 a.m.
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