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2491 Winchester Rd, Memphis, TN, 38116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:30 p.m. | |
| Tue | 7:30 a.m. to 7:30 p.m. | |
| Wed | 7:30 a.m. to 7:30 p.m. | |
| Thu | 7:30 a.m. to 7:30 p.m. | |
| Fri | 7:30 a.m. to 7:30 p.m. | |
| Sat | 7:30 a.m. to 7:30 p.m. | |
| Sun | 7:30 a.m. to 7:30 p.m. |
Customer rep at the counter needs training on how to treat customer and how sale products as well..This is the worst experience renting a car ever. Worst customer service..salesperson didn’t even try to meet my requests I needed for my family... I needed a bigger car, parking lot was full with cars and SUVs and he said he got no cars available...I told him that I can see cars in an travel app and he said if you can make the reservation there, I can give you a car.I had to make a reservation online in a travel app because acc... read more
I showed up at the counter downstairs, nobody there. Sign says go upstairs to preferred customer desk to be helped. I go upstairs, line of 30 people waiting. I wait 20-25 minutes, I'm halfway through line, one of the staff comes out and announces to the line that if you are not Avis Preferred you have to go downstairs, they would not serve us. 10 of us go back downstairs - still nobody there. We waited at least 15 mins more for someone to show up. We tell the woman upstairs there's nobody here to help us, she says "you just ... read more
The inside of the vehicle wasn't very clean. Everything else was fine.
The cars still suck, the app still sucks, Avis still sucks.
Avis Car Rental has a 3.5 star rating with 32 reviews.
Avis Car Rental is closed now. It will open at 7:30 a.m.
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