Avis Car Rental

Holly Stover 

on Google

a month ago

**NOTE- THIS LOCATION REALLY OPENS AT 9AM NOT 8AM!!!** I used to work at a rental car facility so I understand what is expected of employees and how demanding the job is, so I wouldn’t say the things I’m about to say without them being warranted. The location I rented at (Ridge Lake Road, Memphis) was very impersonal and unfriendly. I had signed up for an 8am pickup slot, got there 15 mins early, only to wait one hour before anyone even showed up. The staff at the other facility next to Avis was nice enough to let me wait in... read more

Tommy Williams 

on Google

3 months ago

Reserved a car for 9 am pickup on August 31st. Had to take a $45 Uber to get there; I had a car emergency and had to put my car in shop yesterday. I get there before 9 and no one is there, so I wait. At 10 minutes after, I call the local number, but I get transferred to the corporate customer service. My reservation is indeed confirmed and the business hours are 9-12. I was told to wait and someone would be in. I wait an hour and still no one. Another customer is also now waiting. I call and it goes to customer service again... read more

Matt Parker 

on Google

3 months ago

I wish I could give this place negative stars! First, they did not have the car and have never had the car I attempted to reserve on the lot. This was according to the person who would only speak with me through a speake. So impersonal! In response, he tried to give me a lower tier vehicle than what I had already paid for. When I did get my vehicle (45 minutes later) I had much the same experience as others who have posted on here. The car was dirty, had no gas, all four tires were low on air pressure, and the car was in nee... read more

Taehyung Kim 

on Google

4 months ago

"Horrible service. I came to drop off my car at the scheduled time, only to find the location completely unstaffed. I was unable to complete my return as required. This was an incredibly frustrating and unprofessional experience." 시간에 맞춰 차량을 반납하러 왔으나, 직원이 없어 반납이 제 때 불가능했습니다. 최악의 경험이었습니다.