Avis Car Rental

Chris Tytler 

on Google

7 months ago

Quality of cars has continued to go down hill over the years. Location is understaffed and over booked with cars. Oftentimes not able to fill what was ordered. Issues with cars are more common these days. Most recently was put into a Jeep with bald tires and filthy interior. While waiting another customer had issues with expired registration. Seems that Avis is forgoing proper maintenance. Extra star just because they had a runner drop off a replacement car from Henrietta. 1/20/25 - Removing the extra star. Rented 6 more tim... read more

T. Marie 

on Google

11 months ago

I prepaid for a rental and got to this location. I was told that I didn’t pass the credit check needed to use a debit card. She didn’t take my social security number. She had the personality of an itchy but. I got home and checked with all three companies and my score HAD NOT BEEN RUN! She pretended to run my credit! I have a good credit score and know very well that I would not have been denied! Do not use this company or this location!! 

Shashwat Mishra 

on Google

a year ago

Working in customer service industry myself, it takes a lot out of me to get this level of frustrated. Not sure how this place still stands and pretends to cater to customers. The lady who works the desk is an absolute nightmare to deal with. Extremely rude, unprofessional, she thinks she is doing people a favor by working there. Few weeks back, after booking an economy car online through Priceline, we were given a Mustang. The car had scratches, dents, tire had slash marks, rim looked damaged. After showing her photos and g... read more

Atul Misra 

on Google

a year ago

Oh my god. Very poorly managed front desk representative with no courtesy to customers. Rude and not so welcoming. May be no next hiring. In addition it was promised to send the final invoice by email but not received. While called on phone, call kept on hold for unlimited waiting period even without listening to reminder to send invoice and details. Request if if i can get invoice for reservation number 05466346-UE-4