Avis Car Rental

Jordan Petersen 

on Google

15 hours ago

Arrived as a preferred member with a car and spot assigned. Upon arrival there was a different car in the spot. The app showed the car I was supposed to get was 13 miles away at a Marriott. Routinely wait ~30 minutes for the shuttle pick up from the terminal. 5 National and multiple Hertz busses came though as we all waited. 

Daw Lay 

on Google

2 days ago

Dishonest agent at Avis Preferred booth. My plane arrived 30 minutes early and I asked her to change the drop off time to 30 minutes earlier. She said she can’t and tried to charge me more. 

Sarah Kattau 

on Google

4 days ago

This is one of the worst Avis locations I've been to. One visit, there was no preferred line at all and my car was not pre-assigned for some reason. I had to have a staff member move my car out of that space that night, because it was physically touching the car in the parking spot behind it and I refused to move it for liability reasons. Another visit, my car had been pre-assigned but it wasn't listed on the board. In that case, that car had so much damage and screwed up paint (and I've seen some rough airport cars) that I ... read more

Adnan SiDDiQ 

on Google

5 days ago

I have never in my life experienced such blatant dishonesty and exploitation from a company until I dealt with Avis through Booking.com. Let me be crystal clear what happened to me was nothing short of daylight robbery. I booked my vehicle online, going from Ohio to Washington DC, and everything looked perfectly fine in the app. The rates were displayed correctly, and I was charged the proper amount. But the moment I traveled overseas, suddenly the app started showing me prices in Euros without my consent and without any exp... read more

Melissa 

on Google

6 days ago

My experience with this company has been horrible. We arrived late at night to a long line of disgruntled travelers as they dealt with this company. Many of them coming back in due to issues such as no key (that the staff handled rudely and dismissive), vehicles smelling too terribly to drive them and even no vehicle in the designated area the person was sent to. I had reserved my car online early and even did pre-check in. The process after the shuttle still took over an hour and the car i reserved was not available. When s... read more