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Avis Car Rental

3.5

About this business

Location details

3333 Western Branch Blvd, Chesapeake, VA, 23321, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 1:00 p.m.
Sun9:00 a.m. to 1:00 p.m.
3.5194 reviews
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Tirek Robinson's profile image
Tirek Robinson 
6 days ago

Review Title: Unfair $450 "Smoking" Fee Scam – Non-Smokers Target of Bogus Charges!Review Body: Do not rent from Avis unless you want to be hit with an unauthorized $450 charge a week after your rental ends.On August 4, 2026, my grandmother rented a vehicle for 2 days so I could drive and meet my 17-year-old son halfway from Mississippi. I was explicitly added to the rental agreement as an authorized driver. When we returned to Virginia, we extended the rental by one more day and properly returned the vehicle on August 7.Eve... read more

Alfredo Saldivar's profile image
Alfredo Saldivar 
a week ago

Had a fender bender while in an Avis rental after talking to my company and avis on the phone and their website my wife and I were incredibly frustrated. Thankfully there was an Avis rental near our hotel. We walked in and explained our situation to Sue Ann. She was so incredibly helpful and patient. She took time to explain the process and gave us the paperwork we needed to submit. 

Shomari Bullard's profile image
Shomari Bullard 
2 months ago

Car I rented clearly had a previous odor and damage and they stuck me with the odor charge… when trying to get it resolved the manager neither anyone in customer service said there was nothing they could do. They don’t completely fill out paper work, what’s the point of having it if you’re not going to fill it out correctly, and blamed me for not knowing there was a side of the paperwork that they don’t use. 

Dianthus Flower's profile image
Dianthus Flower 
2 months ago
Kathy Thompson's profile image
Kathy Thompson 
2 months ago

Our experience at the western branch location was outstanding. Sue Ann’s professionalism and attention to detail made it easy to get the perfect vehicle for our trip. Overall the Western Branch Car Rental allowed us to have a great experience 

Frequently asked questions about Avis Car Rental

How is Avis Car Rental rated?

Avis Car Rental has a 3.5 star rating with 194 reviews. 

When is Avis Car Rental open?

Avis Car Rental is open now. It will close at 6:00 p.m. 

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