This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
5489 Josh Birmingham Pkwy, Charlotte, NC, 28208, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 5:00 a.m. to 1:00 a.m. | |
Tue | 5:00 a.m. to 1:00 a.m. | |
Wed | 5:00 a.m. to 1:00 a.m. | |
Thu | 5:00 a.m. to 1:00 a.m. | |
Fri | 5:00 a.m. to 1:00 a.m. | |
Sat | 5:00 a.m. to 1:00 a.m. | |
Sun | 5:00 a.m. to 1:00 a.m. |
I rented a car through Avis at Charlotte airport, the first car I was assigned had issues so we switched cars. In the switch my husband left his backpack in the back seat. We returned the following day in hopes of retrieving the bag. The line was super long and they were packed with people waiting to rent their cars. A gentleman Juan G was the most helpful, customer service oriented staff that came to our rescue. Instead of dismissing us and asking us to return in 3-4 days he communicated with his manager and team the reques... read more
Zero stars. Long line at 7:30 pm. Poor customer service. Reserved a Tesla as I own a model y. They gave me a beat up all scratched and dented Tesla model 3. Stealing wheel leather was pealing, cámaras on the car were blurry like it was old. I called customer service but they close their phone lines at 7:30 pm. Poor poor service. Never again will rent from Avis. I added some photos however I also have video but won’t upload to reviews.
I’m so tired I don’t even know how to explain all of it. We reserved a car through Avis to drive to Myrtle Beach and we were supposed to drop the car off to Avis in Myrtle Beach. It wasn’t until we landed at 5:20am across the country, that we were told we could not do this. The man that was supposed to be there to help us was extremely rude and treated us as if we were stupid for thinking we could take a rental car to the Avis in Myrtle Beach even though that was in the original reservation. We were treated as inconveniences... read more
Good
Don’t get an EV here if you’re not willing to hop in at the airport with the car at an 18% battery charge, 30 miles til dead. And also a car riddled with issues (tire/steering misalignment, poor tire tread, shaky at 65+ mph)
Avis Car Rental has a 3 star rating with 2,266 reviews.
Avis Car Rental is closed now. It will open at 5:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com