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Avis Car Rental
- Car Rental
- Bullhead City, AZ
About this business
Location details
2550 Laughlin View Drive, Laughlin/Bullhead Intl Apo, Bullhead City, AZ, 86429, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I made a reservation today at 12 noon for a pickup at the Charleston, SC Airport. I called one hour later to cancel. I was informed that I was going to be charged $150.00 cancellation fee. The Customer Service Rep wouldn't budge. The Supervisor wouldn't budge.I have been renting exclusively from Avis for ten years, but that didn't matter. They wanted their $150 even if it meant I would never rent from them again. So guess what AVIS... you got your $150, you lost my business, you are going to get this poor review to warn othe... read more
Rented a car and was charged for another week. Cant seem to find anyone to assist. UUUGGGGHHHH
I rented a car for an upcoming trip out of Denver, Colorado. When the Covid-19 virus shut down my state (WA) and restricted travel, the event I was traveling for cancelled. I cancelled my AVIS reservation a month out, due to event and trip cancellation. At the time I was told (on the phone) that they would reimburse their $50 cancellation fee. Since then I have spoken and emailed with two more of their representatives who said the fee would be returned. 6 weeks later, and still no refund. This was not a last minute cancellat... read more
Train their staff, and refund Fuel deposits
I had a reservation here, booked several weeks before my flight to the area for work. Due to the pandemic, the location had amended hours and closed early, which is completely understandable. What is entirely unacceptable is that, despite having a reservation with up to date contact information, nobody bothered to notify me that they would not be able to honor my reservation. My flight arrived at 745pm (on time) and I found the rental place closed. Customer service suggested … See more
I had a reservation here, booked several weeks before my flight to the area for work. Due to the pandemic, the location had amended hours and closed early, which is completely understandable. What is entirely unacceptable is that, despite having a reservation with up to date contact information, nobody bothered to notify me that they would not be able to honor my reservation. My flight arrived at 745pm (on time) and I found the rental place closed. Customer service suggested that I simply "pick up the car in the morning". 🤦... read more
I rarely write bad reviews, but this place is a disaster. Shuttles at 10:30pm took around 45 minutes to show up at bus stop. Other companies passed in front of us 2-3 times each. The line just to get to the counter looks like another 45min. Customer service is also a joke, considering there's a 24h line, but you never reach anyone. Poor poor poor management. Going back to Alamo �
Frequently asked questions about Avis Car Rental
How is Avis Car Rental rated?
Avis Car Rental has a 4.2 star rating with 417 reviews.
When is Avis Car Rental open?
Avis Car Rental is open now. It will close at 6:00 p.m.
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