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1210 AvidXChange Ln, Charlotte, NC, 28206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company is absolutely garbage. For the past three years I’ve been a small commercial vendor and quite a few of my customers use them. It is non stop late payments, lost payments, and recently, they “accelerated” a payment to a bank account I closed months ago, and then took my clients money. So, basically they just kept my money. I’ve called them multiple times, and can’t get through. It has been almost 2 full weeks since I “created a case” and not a single person has followed up with me. All this company does is sit be... read more
As a vendor being paid through AvidXchange, payments are often months late or "get lost in the mail". I am currently waiting on 18 checks from them dating back as old as June 2025. It's currently Nov 2025.
I waited twenty minutes to speak with someone during regular business hours and finally reached 'George.' When I told him I was on hold for twenty minutes, he got upset and hung-up on me ... now I'm waiting another 15+ minutes to get back in touch to simply update an email address. How can one call this a professional company?
AvidXchange Inc. has a 2.9 star rating with 249 reviews.
AvidXchange Inc. is open now. It will close at 5:00 p.m.
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