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Avant Cycles - McHenry
- Retail
- McHenry, IL
About this business
Avant is a Trek authorized retailer carrying full line of Trek bikes, gear, and Bontrager clothing. Avant is proud of its full-service bicycle mechanic shops. Need a bike? Need advice? Stop here.
Location details
3318 Pearl St, McHenry, IL, 60050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Great bike shop. Stopped in today to purchase a Trek. Staff was very knowledgeable and friendly. Was able to recommend the appropriate sizing and options. Ended up purchasing 2 bikes because of how well we were treated. Staff understood our needs and made us feel like there was no such thing as a stupid question. Great deals and service. Even threw in an awesome old school rockshox sticker.
Didn't have the right innertube so he tried to sell me the next closest thing. Claiming "I have this on my personal bike" instead of just ordering me the proper stuff. Just go to Amazon. Even they have better customer service. Gave it a second chance... they still don't carry a 20x4.0 tube. What a lame shop with over priced junk.
Since the owner apparently enjoys leaving condescending replies and nonsense excuses, I'm giving them another opportunity to do so. Avant Cycles sold out to Trek and won't work on many bike brands now. They pretend they are concerned about voiding the bike's warranty, but that is obviously an issue for the bike owner to consider. If they viewed this as a potential liability, they could simply have customers sign a waiver and release, acknowledging that the requested work may void manufacturer warranties in some cases. They a... read more
At some point Avant sold out to the TREK bicycle brand, so don't even think they'll entertain repairing ANY other brands of E-Bike unless you bought it directly from. Oh, their e-bikes in house they'll sell you also all cost thousands of dollars. No cheap or budget options here. Have been coming here for the past 15 years with family, now horribly disappointed and have to drive out of town to get my daily transportation fixed. Couldn't even give a recommendation of another shop to take my bike to either, just told us to "cal... read more
Great selection of bikes and super friendly people, especially Anne! She helped us find the perfect bike for my boyfriend at a great deal. Highly recommend this shop!!
Frequently asked questions about Avant Cycles - McHenry
How is Avant Cycles - McHenry rated?
Avant Cycles - McHenry has a 2.4 star rating with 14 reviews.
When is Avant Cycles - McHenry open?
Avant Cycles - McHenry is closed now. It will open tomorrow at 10:00 a.m.
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