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43 Northport Dr, Portland, ME, 04103, United States
Get directionsBeware of Auto Europe for car rentals! I've used and recommended them in the past but something has changed. I needed to leave France a few days early so I wanted to try and modify my reservation and found it impossible to do so. Tried to modify the dates online, a few days prior to car pick up and the website said that modifications can't be done online so I try to call them. No phone number listed anywhere on their website so a google search provided two different numbers. Call them both a few times and got the same exact ... read more
We went through AAA to rent a car in Madiera and were initially so pleased to be going through a Maine based company. Unfortunately, because of a weather related flight cancellation from Lisbon to Funchal, we missed our pickup time. I called the only number that was provided to me on the rental voucher (the only thing I had from Auto Europe), it was for the Avis desk at the pickup location and they told us changes needed to be done by the booking agent. Due to the time difference, I could not contact Auto Europe before the p... read more
A huge mistake using this company for our car rental booking on-line. Lots of details I could share, but my rating reflects my dissatisfaction. Wording on "sceen shots" my booking was for "total rental" cost, but actual paperwork came & was only a deposit! Paperwork also gave tips for a great car rental experience. My tip is rental car bookings should only be made directly with a reputable nationwide car company, not 3rd party. I believe this was a scam. Confirmed at the airport pickup location the booking was made, but at a... read more
BEWARE OF ADDITIONAL CHARGES!!!!! At the pick up counter in Italy I was told snow chain rentals are mandatory at a cost of $211.15. Amazon Italy sells Goodyear snow chains for €28.38.
I would not recommend renting a car through this company. They are not a direct car rental provider but simply act as a middleman between customers and airport rental companies. Unfortunately, their service was neither professional nor transparent. The total cost of my rental ended up being nearly three times higher than the amount shown during booking. I’ll be using a different company next time.
Auto Europe has a 1 star rating with 2 reviews.
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