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Austin Bank

3.3

About this business

Location details

1208 N Wood St, Gilmer, TX, 75644, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.327 reviews
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Wendy White-Rohal's profile image
Wendy White-Rohal 
4 years ago

The other branches are nicer. Well, maybe it’s just the one employee that is not so nice 

Jackie Alexander's profile image
Jackie Alexander 
recommend  Recommended
5 years ago

Friendly, efficient staff. Convenient location. 

Robyn Climer Wardlaw's profile image
Robyn Climer Wardlaw 
recommend  Recommended
5 years ago

When we moved to Gilmer we needed to open a new bank account and we choose Austin Bank. Suzanne and her staff are amazing. They always great you with a smile. Suzanne herself has been a huge help in all of our banking needs! If you want a home town bank that goes over and beyond to make you experience great, go see Suzanne!! 

Rebecca Wright Gaston's profile image
Rebecca Wright Gaston 
recommend  Recommended
5 years ago

I've banked @ Austin Bank for many many years. I recommend them highly their very friendly and helpful I bank @ the one in Kilgore. 

Rebecca Wright Gaston's profile image
Rebecca Wright Gaston 
recommend  Recommended
5 years ago

I've always banked @ Austin I recommend them highly there friendly answer all your questions! 

Peggy Smith's profile image
Peggy Smith 
recommend  Recommended
5 years ago

Wonderful customer service 

Bryan Matthew Knotts's profile image
Bryan Matthew Knotts 
recommend  Recommended
6 years ago

Great service! I've stopped by Austin Bank many times before for simple reasons like making change during the over six and a half years I've lived in Nacogdoches since I live close by, and recently opened a small business free checking account for my new martial arts school. They also have very reasonable ATM fees compared to some others I've seen. No complaints yet!! 

Vanvaleen Samuel's profile image
Vanvaleen Samuel 
7 years ago

"We can't except this passport because it isn't an AMERICAN passport" to cash an Austin Bank check they wouldnt accept my husbands GA ID because they weren't "familiar" with it, we are from the Federated States of Micronesia. we had all our proper documents to help us with the situation which shouldn't have been hard at all considering the fact that our country is a US Territory. The ignorance,racism and poor customer service disgusts me about this place. I hope they fix it ASAP. 

Vanvaleen Samuel's profile image
Vanvaleen Samuel 
7 years ago

"We can't except this passport because it isn't an AMERICAN passport" to cash an Austin Bank check they wouldnt accept my husbands GA ID because they weren't "familiar" with it, we are from the Federated States of Micronesia. we had all our proper documents to help us with the situation which shouldn't have been hard at all considering the fact that our country is a US Territory. The ignorance,racism and poor customer service disgusts me about this place. I hope they fix it ASAP. 

Frequently asked questions about Austin Bank

How is Austin Bank rated?

Austin Bank has a 3.3 star rating with 27 reviews. 

When is Austin Bank open?

Austin Bank is closed now. It will open on Monday at 9:00 a.m. 

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