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Atlantic Union Bank

2.9

About this business

At Atlantic Union Bank, we believe people have a right to expect more from the companies they do business with, and you can expect more from us. We offer a variety of banking services and products. Whether you are looking for personal, business or commercial solutions, we have you covered. Stop by our Short Pump, Richmond, VA branch for assistance with any of your banking needs. Federally insured by FDIC and Equal Housing Lender. 

Location details

12090 W Broad St, Richmond, VA, 23233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.916 reviews
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Pamela Spruill's profile image
Pamela Spruill 
on Google
2 weeks ago

Went through drive thru window. Customer at 1st drive thru with teller. Husband sent his deposit at next open lane. The customer & teller on mic talking personal issues and the lanes getting longer. Husband brought it to tellers attention we just have a simple deposit after sitting 8 minutes thinking she would focus on work vs personal issues with friend/customer. Instead customer got angry started yelling at us, and decided to go inside where she continue her business. We will continue going to the Best Atlantic Bank on Nic... read more

Liz Stanford's profile image
Liz Stanford 
on Google
2 months ago
Joseph Lee's profile image
Joseph Lee 
on Google
6 months ago

Manager RUDE. EVERY TIME I go in it’s different rules. Management very none professional when it comes to dealing with customers. Seems like she was in her feelings when I came inside. !!!!!!! 

Dusto's profile image
Dusto 
on Google
8 months ago

Not sure why I still bank here. The card doesn't work for online purchases and now they're not even open on Saturday. Not sure what's going on with these guys 

Ron Sopher's profile image
Ron Sopher 
on Google
a year ago

Called this branch to transfer funds, Verizon (don't get me started on Verizon customer service) the phone and said this party was unavailable. No way to ask a question. Between banks, doctor practices, and phone companies, no one is interested in customer or patient needs, it's all about the business. Think it's going to be better with AI? We're going down a hole into boiling water. 

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Frequently asked questions about Atlantic Union Bank

How is Atlantic Union Bank rated?

Atlantic Union Bank has a 2.9 star rating with 16 reviews. 

When is Atlantic Union Bank open?

Atlantic Union Bank is open now. It will close at 5:00 p.m.  

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