Atlantic Transport Systems

George H 

on BBB

a year ago

*************** rude unprofessional. Took 3 days to get shipment picked. Was set up by seller everytime I was told all paid good to go every payment was supposed to be last one and it would be delivered, every 2 hours to the click was messaged shipment on hold because I owed money I would pay only 2 hours another message price change insurance needed stamps needed something was due every 2 hours from payment called either did not answer or hung up on me Indian manager and dispatcher can not understand told me to talk to mana... read more

John P 

on BBB

a year ago

The Driver who picked me up this morning I think her name was ***** was incredible and some kind of wonderful and that doesn't even begin how great this Driver was. She was kind patient understanding supportive and everything or anything or positive used to describe her. I text this company Atlantic Transportation and recommended the she be rewarded and given a raise in pay immediately. She was one of the best Drivers and experienced that words can not describe others then she absolutely incredible and absolutely the Best Dr... read more

Jimmy T 

on BBB

3 years ago

Had an appliance delivery 4/26/22 scheduled and everything came but my refrigerator. The drivers said they loaded the wrong one on truck and now I am playing phone tag with ATS and they are telling me they are trying to locate my item. I have already paid well over $5,000 for the stuff I ordered and have plumbers scheduled but do not have my item I need. They seem to not be in a hurry at all to locate my item so I am stuck waiting for a call back to see when they locate it. Horrible customer service 

Brent K 

on BBB

3 years ago

If you go through ********** make sure ATS is not responsible for delivery.We ordered a dishwasher 2 months ago, on the first attempted delivery they robo called to confirm the day before then no-call no-showed. There is no way at all to get a hold of trucks through ATS or ********** on the weekends.I had to reschedule with **********, due to ATS scheduling, I had to wait an entire delivery period (3 weeks) to take another swing at things.Round 2, ATS showed up without the parts to do the job, 1 hour after their 4 hour deliv... read more

Marc B 

on BBB

3 years ago

Did not show up for a scheduled delivery for freezer from ********** after it was confirmed with them the day before. Had to leave work to wait for the 4 hour window, no phone call. Now they cant deliver for another week. ********** should not use them as a vender anymore. 

Karin N 

on BBB

3 years ago

Be careful! They were to deliver and install a microwave which I'd prepaid for. When the guys saw that ours vented outside, they claimed they "weren't allowed" to install that type. (even though the one they removed was that way, so most work was already done) However, then the guy offered to install the microwave if I would pay him directly ($180) I said I'd already paid $140 to ********** for installation, which he said would be credited. I was in a bind since the house is a rental unit, and they were pressuring me to make... read more

Jonathan F 

on BBB

3 years ago

Terrible company. Driver and his partner refused to put on mask, foot coverings and got violent and verbally abusive with my wife when delivering a freezer from *********** Threw the paperwork in her face, cursed and left. Then forged my signature on the delivery notification paperwork that everything was performed satisfactorily. Complained to the owners who gave lip service to what happened - 'apologized' and said they would 'deal with it internally'. 

Forrest G 

on BBB

3 years ago

What horrible service. The driver never delivered or called me OR my wife, the people working in the office were rude and unhelpful, and they never called me back with any information. I never leave reviews, but this is just the worst service I've ever experienced.