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ATB Financial

3.0

About this business

With $58.5 billion in assets, ATB Financial is an Alberta-built financial institution that is a catalyst for economic growth in our province. We got started in 1938 to help Albertans through tough economic times. Today, ATB Financial’s more than 5,000 team members love to deliver exceptional experiences to nearly 800,000 clients through our many branches and agencies, our 24-hour Client Care Centre, four entrepreneur centres, and our digital banking options. ATB powers possibilities for our clients, Alberta and beyond. 

Location details

6604 50 Ave, Stettler, AB, T0C 2L2, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.010 reviews
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M A H's profile image
M A H 
on Google
a year ago

World class awful service and support. Sold me a service I could not use. Multiple phone calls on my part to sort it out. Always a different person with a promise someone would return my call. They didn't. Flash fwd a month, they start charging me for this service. Called them back, refused to issue refund, then said a 'manager' would phone me. Same day, had three phone calls. First hung-up when I picked up...then the automated phone survey came on asking how they did (that was the piece de resistance for me!). Second call w... read more

Ryan Bolin's profile image
Ryan Bolin 
on Google
a year ago

24 years of banking experience/history, same employer for 16 years and they won’t release my entire pay cheque deposited through an ATM when I can’t make it into the branch during business hours. Call center employee “Ruben” blamed my employer for not using direct deposit for payroll. Said just wait until January 5. Local branch employees and customer service are pretty great, but not great enough to make up for the poor customer service offered company wide. Will be looking at other banking options moving forward. 

Melissa Gist's profile image
Melissa Gist 
on Google
2 years ago

Had $10,000 taken from our business account fraudulently and the branch manager was absolutely horrendous to deal with. No sympathy, no assistance. We have been banking there since 2007 with nothing similar happening but apparently your history with the bank doesn't matter. Ongoing for 2 months now with no resolution and we have to constantly reach out, never getting return calls or consistent updates. Better off to carry all your worldly cash in your pocket, at least you can fight off a mugger rather than deal with ATB. The... read more

ALISSA DOUGLAS's profile image
ALISSA DOUGLAS 
on Google
2 years ago

Best bank in town the customer service is always amazing 

Floyd Tjostheim's profile image
Floyd Tjostheim 
on Google
2 years ago
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Frequently asked questions about ATB Financial

How is ATB Financial rated?

ATB Financial has a 3 star rating with 10 reviews. 

When is ATB Financial open?

ATB Financial is open now. It will close at 5:00 p.m.  

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