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ATB Financial

3.5

About this business

With $58.5 billion in assets, ATB Financial is an Alberta-built financial institution that is a catalyst for economic growth in our province. We got started in 1938 to help Albertans through tough economic times. Today, ATB Financial’s more than 5,000 team members love to deliver exceptional experiences to nearly 800,000 clients through our many branches and agencies, our 24-hour Client Care Centre, four entrepreneur centres, and our digital banking options. ATB powers possibilities for our clients, Alberta and beyond. 

Location details

13304 137 Ave NW, Edmonton, AB, T5L 4Z6, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 7:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
3.544 reviews
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Jennifer Blackburn's profile image
Jennifer Blackburn 
on Google
2 months ago

Absolutely nothing but problems with this bank. They did not listen at all when I set up my account and set up it up the complete opposite od what I needed it to do. Online banking only works sometimes. Now They are holding my money hostage due to the restrictions the placed on the account that never should of been placed on it. What good is a chequeing account that won't let you pay out anything. 

Nicoleta Lazar's profile image
Nicoleta Lazar 
on Google
2 months ago

I do all my personal and company banking at this location. I am very impressed with customer experience and helpfulness of Eugenia and staff as well. Had a complicated situation and Eugenia managed to resolve it in a very timely and profesional manner. I highly recommend ! Thank you to everyone here. 

Jason Steele's profile image
Jason Steele 
on Google
2 months ago

I had the pleasure of dealing with Renee Alexander, business advisor, to open a business account. This advisor was gem to deal with. She was very efficient, knowledgeable and responsive. I was able to set-up the account with no inconvenience to myself. If you are looking for competent capable business advisor, I would recommend seeing Renee at this branch. 

Dolby Song's profile image
Dolby Song 
on Google
8 months ago

The team at this ATB branch is exceptional. Ria, Eugenia, and Gavin are always ready to listen and ask the right questions to truly understand their customers' needs. They are polite, respectful, and ensure that all my questions and concerns are thoroughly addressed before I step out the door. A special thanks to Ria for her outstanding knowledge, support, and patience. Their customer service is truly top-notch! 

Joseph Egbeji's profile image
Joseph Egbeji 
on Google
10 months ago

The staff don’t keep to their words for over 4 days I have been struggling to get my $695.18 cents they they said cos am not in Alberta i can’t use ATB and they want to close down the account and I told them my money is in the account okay let me take my money out and close down the account all they did is put a block on the account so I can’t e-transfer the money to my other financial institution and the locked me out of the account I can’t even access it and am currently in Nova Scotia calling everyday cos the money is my ... read more

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Frequently asked questions about ATB Financial

How is ATB Financial rated?

ATB Financial has a 3.5 star rating with 44 reviews. 

When is ATB Financial open?

ATB Financial is closed now. It will open on Monday at 9:30 a.m. 

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