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ATB Financial
- Finance
- Edmonton, AB
About this business
With $58.5 billion in assets, ATB Financial is an Alberta-built financial institution that is a catalyst for economic growth in our province. We got started in 1938 to help Albertans through tough economic times. Today, ATB Financial’s more than 5,000 team members love to deliver exceptional experiences to nearly 800,000 clients through our many branches and agencies, our 24-hour Client Care Centre, four entrepreneur centres, and our digital banking options. ATB powers possibilities for our clients, Alberta and beyond.
Location details
11366 104 Ave NW, Edmonton, AB, T5K 2W9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 7:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I don't even want to give them a one star. Literally has to be the worst bank out there. Like why have people work in the branch if you can't even phone in and speak with someone. And the hours of operation are just as terrible... Will be looking at taking my business elsewhere 🤦🤦🤦🤦
Our experience with this branch was beyond 5 stars! Special regards to Mrs Chris Sardelis (mortgage specialist) for being such a kind, understanding and professional person! She helped us while being on her vacation, with mortgage approval just in few days! She deserves pay raise!!
When I first opened an account here I was told by the supervisor there that since I was a new customer I wouldn't have to pay full banking fees until 1 year later and then after 1 month I started receiving banking fees of $9.95 then 2 months after I started receiving banking fees of $15.96. I called customer service and they didn't help me at all. If they have any incentives don't listen to them chances are they won't follow through. I will be switching to another bank ASAP.
When I came to this branch, Priya told me she could help me, when I told her what I needed done she told me to wait a few minutes and to wait on the side where she then proceeded to call up the next customer and put me on hold essentially disregarding my business and wasting my time
I wish to commend Personal Banker Subrina. Subrina has gone over and and above to accommodate my banking needs. I could list several time, but let one suffice: once, Unity Square mis-scheduled an appointment with Subrina; Subrina was working in Mill Woods when the teller scheduled my appointment in Unity Square. Subrina rearranged her schedule so that she could honour the appointment that ATB Financial had made. Thus, her personal initiative reinforced the integrity of ATB, generally, and accommodated my schedule, as I had p... read more
Frequently asked questions about ATB Financial
How is ATB Financial rated?
ATB Financial has a 3.4 star rating with 70 reviews.
When is ATB Financial open?
ATB Financial is closed now. It will open at 9:30 a.m.
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