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Asurion Tech Repair & Solutions
- Retail
- Redding, CA
About this business
At uBreakiFix by Asurion in Redding, CA, we specialize in electronics repair including: cell phone repair, screen repair, game consoles, tablets, and computers. Whether you need an Apple iPhone Repair, Samsung Galaxy Repair, Google Pixel Repair, iPad Repair, or Computer Repair, we can help. All of our repairs take place in-store and can usually be completed in about an hour. By choosing uBreakiFix by Asurion in Redding, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lowe... read more
Location details
1020 E Cypress Ave Unit 200, Redding, CA 96002, Redding, CA, 96002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 1:00 p.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 1:00 p.m. to 6:00 p.m. | |
| Fri | 1:00 p.m. to 6:00 p.m. | |
| Sat | 1:00 p.m. to 6:00 p.m. | |
| Sun | Closed |
Referred by Verizon insurance. No posted hours of operation on store or online. Phone number is direct to inbox without a return phone call over multiple days or messages. Had to pay deductible to send in phone instead. Absolute garbage store and individuals.
I went to the store yesterday (3/11/25) at 4 pm. The store appeared either closed or abandoned. On google, it lists the hours as 1pm-6pm. The store was listed as "open" upon my arrival. There was even a fedex sticker on the door. Something seems weird here.
Went 2/12/25 no one was there no information about why they were closed nothing at all. The customer service phone number was pretty useless as well. Ended up having to go to Verizon and replace my phone. Because my phone was so damaged I wasn’t able to transfer anything and I lost quite a bit of stuff. Pretty disappointed
This has to be the dumbest experience in customer service I've ever had. My son dropped off his laptop before Thanksgiving. It was shipped out to be repaired. Meanwhile, my son had to come back home (11 hours away from the store) and would not be returning to Redding. Dec 10 I get a call to come pick up my son's laptop. I had called to ask that the laptop be shipped to us because we were no longer in town. It is now February 11 and still no laptop. I try calling the store (straight to voicemail), no response. I email, no res... read more
UPDATE: Really poor social media response by a billion dollar corporation. No offer to remedy. They have closed the Redding store. From what I have heard, the staff of certified repair techs quit. Asuion should have some mitigation strategy for stores where it's a 3-plus hour drive to the next location. Depot shipments, waived replacement deductible, something. This weekend I will be mailing a Notice of Dispute, and if necessary, starting binding arbitration. Never accept a denial. Fight, fight, fight. They're unable to hono... read more
Frequently asked questions about Asurion Tech Repair & Solutions
How is Asurion Tech Repair & Solutions rated?
Asurion Tech Repair & Solutions has a 4.4 star rating with 56 reviews.
When is Asurion Tech Repair & Solutions open?
Asurion Tech Repair & Solutions is closed now. It will open tomorrow at 1:00 p.m.
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