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7105 Grand Ave Suite 2E, Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Charging port not holding cord tight, took apart and port is bad. Tried to fix but couldn't.
The repair was done well, my phone works again, which was my main concert. Took off some stars for lack of business professionalism, brought my phone on a Thurs. Was supposed to hear back in 6 hours, nothing. Tried calling the next day 3 calls rang and just hung up. 4th call got someone (manager?) and when I asked for status, he lamented trying to get the techs to update customers. Saturday I was at a friend's birthday, and rushed back to check before 7pm if my phone was ready, and they were already closed at 6:50 so I had t... read more
My pros and cons of this service! Pros, they got me in right away, they were able to order the part I needed in a reasonable time and they give you a one year warranty on the item they fixed for me! The Cons, they did not call me as promised for when my repair item arrived and they did not call me as promised when my device was fixed and ready for pick up!
They were great, professional, and did exactly what they said they would do!! Would highly recommend Qaadar(sp?) He was awesome!
Asurion Phone & Tech Repair has a 4.8 star rating with 955 reviews.
Asurion Phone & Tech Repair is closed now. It will open at 12:00 p.m.
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