Astral at Franklin's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Astral at Franklin

4.1

About this business

Location details

1375 Nicole Dr, Franklin, IN, 46131, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
4.125 reviews
Select a rating
Leigh Harmon's profile image
Leigh Harmon 
a month ago

Astral Franklin removed nearly $7,000 more than my Mom’s monthly Assisted Living rent. We couldn’t understand why they were so badly dragging their feet to refund their overcharge. After 9 days of pushing they finally told us that they had decided, without our permission, to keep the $7,000 to apply to her future months of rent. The fact that they were forcing her checking account into an overdraft position didn’t matter to them. We had to fight with their corporate accounting team to refund the overcharge so her other bills... read more

Cindy Miller's profile image
Cindy Miller 
2 months ago

My loved one lived in Astral Memory Care for over 2 years.it had only been open less than a year when he moved in. There were only a few residents in memory care at that time. There was some consistency of staff in the beginning. During the 2 years and 4 months the Director of the facility 5 times. Director of Nursing 3 times. There was only a small amount of Nurses, CNA, QMA staff that stayed consistent. Their use of agency staff was out of control. Agency employees lack the ability to care. They are often there for a day h... read more

Andy Mason's profile image
Andy Mason 
3 months ago

This is my opinion only, after 5 months of working in the maintenance department I am almost crippled keeping up with such a turn over of rooms that need ready and trying to fulfill the needs of new residents moving in. I recently had to quit because my body could not take it. 17 rooms painted plus 3 to go before I left. This place is truly an illusion. From the looks inside and outside you would expect 5 star service but once residents and workers been here for a few they realize the expectations coming in are not what they... read more

joann stout's profile image
joann stout 
5 months ago
Taylor Winters's profile image
Taylor Winters 
11 months ago

Frequently asked questions about Astral at Franklin

How is Astral at Franklin rated?

Astral at Franklin has a 4.1 star rating with 25 reviews. 

When is Astral at Franklin open?

Astral at Franklin is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com