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Associated Credit Services, Inc.
- Financial Services
- Westborough, MA
About this business
Location details
115 Flanders Road, #140, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am extremely frustrated with my experience with this company regarding a Primo Water account that was paid in full on March 21, 2026, yet as of today, Primo Water is still being told the account remains unpaid. The bigger issue is not just the delay—it’s the complete lack of professionalism, internal communication, and accountability. When I called for clarification, the representative I spoke with was rude, accusatory, and dismissive while reading from my file and stating information that was factually incorrect. Once I p... read more
I would give them a negative but you can’t these people are unprofessional! I have proof of a bill paid and they refuse to take it of my credit report and now to get the attorney general involved. So unnecessary and a waste of time.
Very poor customer service. Danielle was very unprofessional and was unwilling to have a reasonable conversation and began raising her voice at me. When I asked to please speak to her supervisor she said “they would just ask me the same thing”. I asked her if she was refusing to allow me to speak to a supervisor. She then went completely silent after continuing to raise her voice at me. Unaware of what was happening I stayed in the line and after a few minutes of silence someone else answered. He was much more helpful. He sa... read more
Customer service is nonexistent. I have talked with Tim a few times dealing with my parent's issue (I have power of attorney). He is extremely rude and short. Just this morning I tried to set up 2 payments to clear up the matter. He was short with me and wound up hanging up. Did I get an attitude back, most certainly. I'm just trying to settle the matter. I guess they don't want the money to clear the issue up. I tried calling back, spoke to someone else and they wouldn't give me any details unless I produce the power of att... read more
Customer service rep, Tim, was very hostile and rude. I've had about 3 phone conversation with the same man and each time I was very disappointed by how he spoke to me. I don't know what is going on in this man's life and I hope things get better for him, truly. But that is no excuse to be unprovokingly combative.
Frequently asked questions about Associated Credit Services, Inc.
How is Associated Credit Services, Inc. rated?
Associated Credit Services, Inc. has a 1 star rating with 1 review.
When is Associated Credit Services, Inc. open?
Associated Credit Services, Inc. is closed now. It will open at 8:00 a.m.
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