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N49W35876 E Wisconsin Ave, Oconomowoc, WI, 53066, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 1:00 p.m. | |
Sun | Closed |
I’m so sick of calling this branch for assistance. All they do is hand you off to customer service, no matter how big or small the issue is. I worked here about a decade ago and if your customer service wasn’t top tier it was absolutely noted. I kept the bank account because I very much valued the small bank feel of being able to talk to people I know regarding my finances — especially now that my family moved out west. But at this point it’s exhausting.
I sent an employee over to get change for a $100 bill. I told him to explain what business we are, but if there is a problem, he should call me as I have multiple accounts with Associated. He said they told him, "we don't do that." SERIOUSLY? You're a bank! So much for customer service!!!
I would have no other bank, now that I have banked with Associated.
Stay away from this joke of a bank
Associated Bank, National Association has a 3.2 star rating with 9 reviews.
Associated Bank, National Association is closed now. It will open tomorrow at 8:00 a.m.
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