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Ashley Store

4.1

About this business

Location details

290 Turnpike Rd, Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.1184 reviews
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Nikki Davidson's profile image
Nikki Davidson 
on Google
2 weeks ago

I believe that when you find EXCELLENT customer service, it is important to not only acknowledge the employee (Caresha, the office manager), but the store, and the company...so HQ of Ashley Furniture, take notice! You have an incredible employee in Caresha who helped us in a several ways (no need to go into details). Kudos to her and whoever hired and trained this young this wonderful employee. And while at it, a BIG shout out to our fantastic sales person Michelle G who was very helpful in helping us select just the right c... read more

Jenelee Tejeda's profile image
Jenelee Tejeda 
on Google
2 weeks ago

I just walked in to the Westborough location as I am searching for a new sectional couch. It was pretty empty, just myself and a group of 3 women together waiting in their salesperson. I did an entire walk through and I was not greeted by anyone or asked if there was anything support needed. I left even though there was a sectional I really liked, because I’m not shopping anywhere where I am not going to be acknowledged. I was super disappointed in the lack of service, and I know at least 5 people saw me. 

Prasad Ramamoorthy's profile image
Prasad Ramamoorthy 
on Google
3 weeks ago

I wish there was an option to give ZERO stars. One of the worst shopping (ANY shopping) experiences ever. Went to the showroom in Dec and ordered furniture (bed, mattress) and we are still sleeping on the floor and its April. There have been countless hours spent on the phone, had 4 botched/incomplete deliveries and I've been made to feel that it's somehow my fault that they can't even get simple queen bed ordered completely even after 4 attempts. I was made to go into the store and pickup and assemble myself for a potential... read more

Gail Corazzini's profile image
Gail Corazzini 
on Google
3 weeks ago

I spoke with Anna Lovely regarding adjustable mattress she was very helpful with the differences between mattresses and it made it easy to make a decision. I can’t wait to use my new mattress Gail Corazzini 

Jennifer Zeheb's profile image
Jennifer Zeheb 
on Google
3 weeks ago

Michelle g the sales associate was so kind and so knowledgeable. She made the experience for us and got us a great deal. Will shop at Ashley again because I felt like we were in good hands. If you shop here ask for Michelle! 

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Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.1 star rating with 184 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open at 10:00 a.m. 

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