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Ashley HomeStore
- Retail
- Cranbrook, BC
About this business
Location details
1708 Cranbrook St N, Cranbrook, BC, V1C 3S7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:30 p.m. | |
| Tue | 9:30 a.m. to 5:30 p.m. | |
| Wed | 9:30 a.m. to 5:30 p.m. | |
| Thu | 9:30 a.m. to 5:30 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 9:30 a.m. to 5:30 p.m. | |
| Sun | Closed |
Me and my wife visited Ashley HomeStore in Cranbrook and had a great experience with Som. I told her right away that I was from Victoria and wouldn’t be buying anything that day, but she was still incredibly helpful and personable. She took the time to listen to me and my wife, gave us great advice on what would match our home decor, and even suggested products to look for back in Victoria. It’s refreshing to meet someone who genuinely wants to help rather than just make a sale. Thanks, Som!
I recently had to replace my washer, I required one that would fit in a specific space. After calling a few places I received the same advise “go online and look it up myself then let them know what washer I want to buy” not the kind of help I was hoping for. My final call was to Ashley’s as the sales person (Chase) had my back. Within an hour he had gotten back to me with a few different options and by the end of the day it was ordered. It took some time to be delivered but that’s what living in a small mountain town is lik... read more
Darren and the brothers were amazing! Professional, kind and customer service orientated from beginning to end! I cannot thank these guys enough for all their hard work today!!! They even grabbed my vacuum and cleaned up after themselves after! Absolutely worth the extra delivery and set up fee! Plus they were kind and funny and knew exactly what they were doing. Handled the whole experience like the pros they are! Thank you from a very satisfied customer!
Bought a new sofa and love seat from Ashley in Cranbrook, and I got to say it was a extremely good experience. I called in the morning and asked what they have in stock as i am 2 hours from Cranbrook, they assured me they had stock on what I would like in my price range. I got there and the sales staff was amazing to deal with. We took the sofa that day and had the love seat delivered. They delivered the love seat 2.5 weeks later and even the delivery guys were awesome. Would definatly recomend Ashley Home Store in Cranbrook
Very disappointed with customer service, I phoned beginning of the week and chatted with sales regarding a mattress and delivery, it’s been crickets all week, I phoned yesterday to follow up, spoke to another person who informed me that I would receive a call today and that they have been busy, fair enough, Well it’s Friday today, and they are now closed. they obviously don’t want the business. I’m actually shocked!! Just wanted to purchase a $3000 mattress. Unreal. Find another place, they don’t care.
Frequently asked questions about Ashley HomeStore
How is Ashley HomeStore rated?
Ashley HomeStore has a 4.4 star rating with 99 reviews.
When is Ashley HomeStore open?
Ashley HomeStore is closed now. It will open tomorrow at 9:30 a.m.
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