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Ashley Furniture Homestore
- Furniture Stores
- Savannah, GA
About this business
Retail chain with a variety of signature home furniture, decor accessories & mattresses.
Location details
8108 Abercorn St, Savannah, GA, 31406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Plain and Simply put this place is awful service. Stay Away!!
I had the most amazing experience Katie Kustron. She went above and beyond to find me the perfect couch! She was very professional and very helpful!
Worst furniture buying experience ever! I ordered a bedroom set in the first week of July and was told it would be delivered in the first week of August, the second week at the latest. Got a text message from my sales associate saying it would be here around September 4. When I questioned her about the delivery date we spoke about in the store she began to tell me that no furniture store can guarantee a delivery date and if I can find one that does she will gladly issue me a refund. I then had to put her in her place and let... read more
This has got to be the worst customer service experience ever. We ordered a couch, ottoman, and kitchen table on June 18. We were told it would come first week of July because of covid, however it is now August 6, no couch or ottoman and no one has updated us. Every time we call it is “coming next week.” Latesha has been the only somewhat helpful person, our salesperson shirelle should be avoided at all costs she’s about as useful as a door nail. I will never shop here again or recommend it. My friends and I all moved here a... read more
I’ve avoided writing this review at all costs. Unfortunately, Ashley furniture continues to be a disappointment. Everything from trying to over charge me on furniture to not showing up for deliveries. Huge disappointment!!! I’ve been trying to get furniture since May... it is now August 5th. A lot of this is not due to Covid. I’ve been patient with the Covid delays but the customer service continues to fail at their job.
We bought a couch and a bed with mattresses on June 15th. We were told it would take about three weeks for it to be delivered. Then a couple of weeks later when I called to find out the exact day we could expect our furniture they said the couch would actually be here August 9th and the bed in September. Now they are saying august 25th so we will see! Not happy will never purchase from here again!
Awful awful awful customer service. I went today to purchase a couch. I never leave reviews, but I have to do this. Management argued with a sales rep today; in the store.. VERY LOUDLY. Both employees were very livid with one another but take that behind doors and not in the middle of the showroom. This store will NOT be successful based off of their terrible customer service.
Terrible customer service. Management is incompetent. We purchased a bedroom set, mattress, base, etc back in Feb. (Before the Chinese virus). We were told everything would be delivered in 3 weeks time (max). June 1st rolled around...still no furniture, no call, nothing! And the few times that we contacted them, they gave us the runaround. We demanded a refund for the products even though they claim "all sales are final." This was by far the worst furniture buying experience we have ever had. We will never shop there again!
Frequently asked questions about Ashley Furniture Homestore
How is Ashley Furniture Homestore rated?
Ashley Furniture Homestore has a 4.2 star rating with 1,277 reviews.
When is Ashley Furniture Homestore open?
Ashley Furniture Homestore is closed now. It will open at 10:00 a.m.
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