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Ashley Furniture Homestore - Durham, NC

4.5
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About this business

Retail chain with a variety of signature home furniture, decor accessories & mattresses. 

Location details

5458 New Hope Commons Dr, Durham, NC, 27707, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
Review Performance in the last  
6 months
4.51,079 reviews
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Stacey R.'s profile image
Stacey R. 
on Birdeye

a year ago

7/14/2022 I do NOT recommend Ashley Furniture STORE in Fredericksburg, Va. They are a scam! Consumers BEWARE!!! If you are MILITARY do NOT make any purchases from this location and any other locations affiliate to this location. RUN because they do NOT have any integrity!!! They have horrible customer service, and their furniture is GARBAGE! We have been having issue with them for last 8-months. Regarding damaged furniture that was delivered to my house. We were told it would be replaced and to date 8-MONTHS LATER it has NOT... read more

Queen B.'s profile image
Queen B. 
on Birdeye

2 years ago

Although I was not able to purchase a product at Ashley Homestore on Roosevelt Road in Chicago, IL on Tuesday, September 14, 2021, my shopping experience with Miranda S., a Home Furnishing Professional was extremely positive and pleasant. She graciously went out of her way to check prices and delivery dates. Miranda remained professional and personable while I decided upon the right furniture for me. When I return to this location, I will definitely ask for her assistance, as well as refer my friends to her. Celeste W. 

Frank G.'s profile image
Frank G. 
on Birdeye

5 years ago

Purchasing process was friendly and reasonably simple, but after that it was chaos. We were delivered the correct mattress but the wrong sofa 4 times after that delivery. Calling to customer service only resulted in rudeness and more incompetence each time, with a complete lack of an apologetic attitude as we were without a living room sofa for two months. Then once billing came no one seemed to be able to correctly set up our draft from our checking to their convoluted credit card until we had to call twice after bounced pa... read more

Frequently asked questions about Ashley Furniture Homestore

How is Ashley Furniture Homestore rated?

Ashley Furniture Homestore has a 4.5 star rating with 1,079 reviews. 

When is Ashley Furniture Homestore open?

Ashley Furniture Homestore is closed now. It will open tomorrow at 10:00 a.m. 

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