This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Ashley Furniture Homestore
- Furniture Stores
- Fredericksburg, VA
About this business
Retail chain with a variety of signature home furniture, decor accessories & mattresses.
Location details
1845 Carl D. Silver Parkway, Fredericksburg, VA, 22401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I would have given NO stars if I could have!!!Terrible customer service from the store in Fredericksburg VA! Silver D. Parkway!!! Don't buy anything from there!! Salesman convinced me to get 5 year warranty. Got my dining set in Oct of 2022. Table piece was missing a leaf. The store said the warranty company was responsible. Store- said Montage- warranty company was responsible. Then, on 1-25-24, put in a claim for 2 chairs that broke (we hardly ever use the set). The claim supposedly was finally approved after me sending 2... read more
I would have given NO stars if I could have!!!Terrible customer service from the store in Fredericksburg VA! Silver D. Parkway!!! Don't buy anything from there!! Salesman convinced me to get 5 year warranty. Got my dining set in Oct of 2022. Table piece was missing a leaf. The store said the warranty company was responsible. Store- said Montage- warranty company was responsible. Then, on 1-25-24, put in a claim for 2 chairs that broke (we hardly ever use the set). The claim supposedly was finally approved after me sending 2... read more
The second most popular furniture company in America, and less expensive than #1 La-Z-Boy, the furniture varies in quality and offers no warranties comparable to La-Z-Boy. Friendly and professional salespeople. The biggest weakness and failure lies in their presumably contracted furniture delivery process. In my case, I was willing to have a four hour delivery window, fair enough. But when a 11:22 am text with my confirmed address said delivery would occur in “approximately 15 minutes” and the delivery did not happen unt... read more
Our situation is with the Ashley Furniture Outlet in Fredericksburg, Virginia. We thought our saleslady seemed so nice and efficient. After having looked at sofa's many places for many days, we found "the one" here. It has reclining pieces and we did have to get it connected up, electrically, to try them out. Then we placed our order, thinking we were getting a set just like we tried in the store. After waiting quite a long time for it to come in, we were finally told we'd be getting partial delivery between 8 and 11 am on... read more
Worst furniture experience I have ever had. Terrible service from miscommunication of sales person to still not having our furniture. Cannot get a return call from anyone, have been in contact for months and continuously given different information. Will not purchase from here again.
We ordered a sofa and loveseat in October. Due to COVID delays and scheduling which we understand we, we didn’t get any furniture until February. The sofa was delivered with holes in the leather. Ashly acknowledged the issue and reordered. In March they told us it was in. We have texts from them stating it was in and to confirm a delivery for April 10. This was early March. On April 9, we got a text from them confirming a delivery for the next day. The next day came and they never showed up. They now say they don’t have it a... read more
RecommendedAshley furniture store outlet I went there and bought some furniture thank you Dominic Great service Marjorie Coleman
You guys messed up my order and it’s pretty bad you don’t answer the phone for customers but not even for CORPORATE. Do not buy from them, and I promise I will never buy a thing from this store again.
setting with a couch that fell apart. so cheaply made but cost so danm much
Frequently asked questions about Ashley Furniture Homestore
How is Ashley Furniture Homestore rated?
Ashley Furniture Homestore has a 4.5 star rating with 4,991 reviews.
When is Ashley Furniture Homestore open?
Ashley Furniture Homestore is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com