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Ashley Furniture Homestore - Fredericksburg, VA

4.5
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About this business

Retail chain with a variety of signature home furniture, decor accessories & mattresses. 

Location details

1845 Carl D. Silver Parkway, Fredericksburg, VA, 22401, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
Review Performance in the last  
6 months
4.54,476 reviews
Select a rating
Brooke W.'s profile image
Brooke W. 
on Birdeye

a month ago

I would have given NO stars if I could have!!!Terrible customer service from the store in Fredericksburg VA! Silver D. Parkway!!! Don't buy anything from there!! Salesman convinced me to get 5 year warranty. Got my dining set in Oct of 2022. Table piece was missing a leaf. The store said the warranty company was responsible. Store- said Montage- warranty company was responsible. Then, on 1-25-24, put in a claim for 2 chairs that broke (we hardly ever use the set). The claim supposedly was finally approved after me sending 2... read more

Brooke W.'s profile image
Brooke W. 
on Birdeye

a month ago

I would have given NO stars if I could have!!!Terrible customer service from the store in Fredericksburg VA! Silver D. Parkway!!! Don't buy anything from there!! Salesman convinced me to get 5 year warranty. Got my dining set in Oct of 2022. Table piece was missing a leaf. The store said the warranty company was responsible. Store- said Montage- warranty company was responsible. Then, on 1-25-24, put in a claim for 2 chairs that broke (we hardly ever use the set). The claim supposedly was finally approved after me sending 2... read more

Brian S.'s profile image
Brian S. 
on Birdeye

8 months ago

The second most popular furniture company in America, and less expensive than #1 La-Z-Boy, the furniture varies in quality and offers no warranties comparable to La-Z-Boy. Friendly and professional salespeople. The biggest weakness and failure lies in their presumably contracted furniture delivery process. In my case, I was willing to have a four hour delivery window, fair enough. But when a 11:22 am text with my confirmed address said delivery would occur in “approximately 15 minutes” and the delivery did not happen unt... read more

AJ L.'s profile image
AJ L. 
on Birdeye

2 years ago

Our situation is with the Ashley Furniture Outlet in Fredericksburg, Virginia. We thought our saleslady seemed so nice and efficient. After having looked at sofa's many places for many days, we found "the one" here. It has reclining pieces and we did have to get it connected up, electrically, to try them out. Then we placed our order, thinking we were getting a set just like we tried in the store. After waiting quite a long time for it to come in, we were finally told we'd be getting partial delivery between 8 and 11 am on... read more

Holly B.'s profile image
Holly B. 
on Birdeye

4 years ago

If I could give zero stars I would!! The quality of my $2,500 sectional is a joke. The way I have been treated both in store and over the phone is appalling!! Don’t waste your money on the warranty it’s a pathetic ploy to appease people with no follow through. I wouldn’t even recommend this store to my worst enemy!! Beware!! Stay far away!!  

Frequently asked questions about Ashley Furniture Homestore

How is Ashley Furniture Homestore rated?

Ashley Furniture Homestore has a 4.5 star rating with 4,476 reviews. 

When is Ashley Furniture Homestore open?

Ashley Furniture Homestore is open now. It will close at 9:00 p.m.  

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