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Ashley
- Retail
- Wesley Chapel, FL
About this business
Ashley is the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 1000 locations.
Location details
26222 Golden Maple Rd, Wesley Chapel, FL, 33543, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
The store is beautiful and has a solid selection, but I walked away from a $10,000+ purchase due to their baffling financing policies. Choosing to finance through their own store credit card actually removes perks like free delivery and additional discounts which makes no sense. Penalizing customers for using the store’s own financing option is a backward strategy that cost them a major sale.
To Whom It May Concern, I wanted to share our recent experience with Ashley Furniture, which unfortunately has been extremely disappointing — not because of the product, but because of the lack of communication and follow-through. To start on a positive note, the salesperson we worked with in-store was excellent. However, after the sale, everything seemed to fall apart. We never received a copy of our invoice, and when we called the store to request one, we were directed to customer service — where you’re required to leave a... read more
I visited this location hoping to buy a new dining set and sofa. I spent over 20 minutes walking around and not one associate greeted me or asked if I had questions or needed assistance. I finally stopped one of them for assistance and he was extremely short with me and unfriendly. It was shocking to see the lack of customer service.
Giving this store one star is far too generous. From the warranty scam at checkout to the double-billing attempts to the different excuses to why delivery was not made to the unprofessional, incompetent customer service. A horrible furniture-buying experience from start to finish. I think the BBB, the district attorney of Florida and or FTC would be interested in Ashley's business practices.
Have spent plenty of money here. Came in to look for a C table I need two for 120 a piece and everyone blew me off and wouldn’t help me find it. Said if I know what it is to order it online. But I’m in here now ready to buy it. One woman walked away from me to greet the next person. I’m sorry that your income is so dependent on the purchase price of the your clients orders.
Frequently asked questions about Ashley
How is Ashley rated?
Ashley has a 4.2 star rating with 3,154 reviews.
When is Ashley open?
Ashley is open now. It will close at 7:00 p.m.
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