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Ascend Federal Credit Union

4.6

About this business

Ascend Federal Credit Union is a Middle Tennessee not-for-profit financial cooperative owned and operated by its members for the benefit of all who belong. This full-service financial institution offers mortgage and auto loans, credit cards, checking and savings accounts, retirement and investment services, youth accounts, a mobile app, online banking, phone banking, and fee-free access to more than 55,000 ATMs worldwide. With a brand promise to educate and help members become effective financial stewards, Ascend offers a fi... read more

Location details

7033 Hwy 70 S, Nashville, TN, 37221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.617 reviews
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Jason Garriott's profile image
Jason Garriott 
on Google
a month ago
Chelsea Garriott's profile image
Chelsea Garriott 
on Google
a month ago

Sue was so fantastic and incredibly helpful and straightforward with helping us figure out banking options. The rest of the staff we’ve worked with at this location have all been terrific as well! 

Richard Taran's profile image
Richard Taran 
on Google
a month ago

I had a very complicated financial process to negotiate. Joseph Gillete went above and beyond to understand the problem, and spent a lot of time helping me solve it. He is an unusual, caring young man who really 'gets it' and should have a highly successful career in whatever he chooses. Any employer would be very lucky to have him on board. The BEST. 

Philip Pagel's profile image
Philip Pagel 
on Google
a month ago

I’m a new customer with Ascend. I opened an account for the significantly lower auto loan rates compared to what dealership’s financing offer. Joseph Gillette walked me through everything and made the whole process exceptionally easy. Five star service!!! 

Lou Aguilar's profile image
Lou Aguilar 
on Google
3 months ago

Edit: I spoke with the manager Nishika and she was able to assist with my concerns. I genuinely appreciate the very quick responses I’ve received to address my concerns. The last bank I was with just ignored me hence my switch to Ascend. This seems to have been a minor hiccup in their process and I am optimistic there wont be any persistent issues moving forward. Thank you Nishika 5/7/25 review: Just got off the phone with someone at ascend because I’m being charged for paper statements. When I went inside the branch to get ... read more

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Frequently asked questions about Ascend Federal Credit Union

How is Ascend Federal Credit Union rated?

Ascend Federal Credit Union has a 4.6 star rating with 17 reviews. 

When is Ascend Federal Credit Union open?

Ascend Federal Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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