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Ascend Federal Credit Union

4.7

About this business

Ascend Federal Credit Union is a Middle Tennessee not-for-profit financial cooperative owned and operated by its members for the benefit of all who belong. This full-service financial institution offers mortgage and auto loans, credit cards, checking and savings accounts, retirement and investment services, youth accounts, a mobile app, online banking, phone banking, and fee-free access to more than 55,000 ATMs worldwide. With a brand promise to educate and help members become effective financial stewards, Ascend offers a fi... read more

Location details

624 Davis Dr Suite 400, Gallatin, TN, 37066, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.726 reviews
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Michael Cheatham's profile image
Michael Cheatham 
on Google
2 weeks ago

Cody was standing on business. He helped us feel comfortable and just walked us through like a neighbor. We only came in with intention of asking a few questions but after chatting a bit, account opened and a friend made. 

Brandi Troutt's profile image
Brandi Troutt 
on Google
a month ago

I had an outstanding experience working with Mikey at Ascend Federal Credit Union. From start to finish, he was knowledgeable, patient, and genuinely committed to helping me make the best financial decisions. Mikey took the time to clearly explain all my options, answered every question with confidence, and made what could have been a stressful process feel easy and manageable. His professionalism, attention to detail, and friendly demeanor really set him apart. It’s clear he truly cares about his members and goes above and ... read more

Tiffany Ball's profile image
Tiffany Ball 
on Google
a month ago

Highly recommend Ascend! Mikey is the person that helped me and he is super helpful and explained everything perfectly! 

Janee Raynor's profile image
Janee Raynor 
on Google
a month ago

Not sure the receptionist name at this location. Husband went in to take care of his car payment. She informed him that they did not take master card debit. He the proceeded to ask her to take it from our joint savings account. She then asked him did he have enough in there to make payment. If he did not why would he asked to pull it from savings. Poor customer service, 

Jenny Richmond's profile image
Jenny Richmond 
on Google
2 months ago
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Frequently asked questions about Ascend Federal Credit Union

How is Ascend Federal Credit Union rated?

Ascend Federal Credit Union has a 4.7 star rating with 26 reviews. 

When is Ascend Federal Credit Union open?

Ascend Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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