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Ascend Federal Credit Union

4.6

About this business

Location details

1915 Glen Echo Rd, Nashville, TN, 37215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.619 reviews
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ReeRee's profile image
ReeRee 
3 months ago

just now New I’m reaching out concerning a matter that has been going on for a few years and I went into the branch several times. My account was compromised because I took an individual off my account by the name of Rodney Lee Phillips Sr. that’s a federal offense for you to let someone into your account that was not authorized to go into the account because they showed some kind of paper which that paper does not stand up to enter no one’s account without the account holders approval. The funds being to come up missing in ... read more

Shack Nexgen's profile image
Shack Nexgen 
a year ago

The process virtually was seamless and great and even though I didn’t qualify for the account I applied for she gave me another option. However when I entered the branch at 1915 Glen Echo Rd Nashville TN, the moment I walked in neither of the persons that were there was friendly idk if because I was black, especially the lady at front desk tone was just very condescending and racist as if I was ruining her precious day (And yes I pulled the race card because when I was there were other interaction with other people that coul... read more

Kayla B's profile image
Kayla B 
a year ago

Genevieve was so awesome she really helped me understand my account and such a blessing to work with I’m so happy I was able to get my account fixed! 

Anonymous's profile image
Anonymous 
a year ago

Genevieve was so awesome she really helped me understand my account and such a blessing to work with I’m so happy I was able to get my account fixed! 

Cassandra Riley's profile image
Cassandra Riley 
a year ago

I moved to Nashville and was needing a new place to open an account, I chose the Green Hills branch because of all the great reviews. I can definitely say they lived up to all those reviews! Brian was extremely helpful and kind and helped me open an account with ease. I am glad I chose Ascend. 

Frequently asked questions about Ascend Federal Credit Union

How is Ascend Federal Credit Union rated?

Ascend Federal Credit Union has a 4.6 star rating with 19 reviews. 

When is Ascend Federal Credit Union open?

Ascend Federal Credit Union is open now. It will close at 5:00 p.m.  

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