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Ascend Federal Credit Union

2.3

About this business

Location details

5502 Old Hickory Blvd, Nashville, TN, 37076, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.33 reviews
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Hayden Dietrich's profile image
Hayden Dietrich 
3 weeks ago

Walked in here to get a auto lone application done, and I was helped out by Lawrence and he was extremely helpful and kind. Overall just a great helpful guy and was personable about making sure I was taken care of. You can tell this place cares about there customers, and were also able to get me a great rate for now my second car financed with them. They make every process easy and simple! 

J Davidson's profile image
J Davidson 
4 weeks ago

This location is a joke!! Yesterday was a holiday and I understand that, but to have two staff members refuse to do transactions and direct customers to use the atm tellers. I guess they just get paid to chit chat all day? 

Isis Carson's profile image
Isis Carson 
2 months ago

Came here to pay my auto loan in person. Immediately when I walked through the front door the lady who was in her “office” with see through walls gets out and shuts her office door. While I stand there waiting the security ask if he can help me which is not necessarily the security guards job duty. I informed him I need to pay my auto loan through a debit card which has to be done by a teller. He goes to the back and comes back and said “The manager said it’s going to be a while she suggest you use the automated teller and t... read more

HILLIARD, INC.'s profile image
HILLIARD, INC. 
3 months ago
Franchescia Robinson's profile image
Franchescia Robinson 
4 months ago

Came into this branch and waited over an half hour just to be told I couldn’t be helped. Lady was very rude. 

Frequently asked questions about Ascend Federal Credit Union

How is Ascend Federal Credit Union rated?

Ascend Federal Credit Union has a 2.3 star rating with 3 reviews. 

When is Ascend Federal Credit Union open?

Ascend Federal Credit Union is closed now. It will open at 9:00 a.m. 

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