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Ascend Federal Credit Union

3.7

About this business

Message from Ascend Federal Credit Union At Ascend, our mission is to "Raise Possibilities" for our members. More about Ascend Federal Credit Union At Ascend Federal Credit Union, our services are the building blocks of a solid financial future for our members. 

Location details

1900 N Main St, Shelbyville, TN, 37160, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.764 reviews
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Grace Curtis's profile image
Grace Curtis 
4 years ago

In order to get a home loan, you have to keep making appointments to speak to someone, then someone will call you, they send you an application, then you have to make an appointment to review the application, then they make another appointment for pulling credit, then they call you back to verify funds ON A PRE-APPROVAL LETTER! I've banked with them for 20 years and they need PROOF OF INCOME! WHAT A WASTE OF TIME! I've heard bad things about this place, but my experiences have been pleasant with banking. I'm truly disappoint... read more

Jenna Crouse's profile image
Jenna Crouse 
5 years ago

Updated their ATM that still never works 🤦 

Ray Reel's profile image
Ray Reel 
6 years ago

The ATM machines in ALL Shelbyville locations are ALWAYS down. 

Kathryn Whitworth's profile image
Kathryn Whitworth 
7 years ago

Always very slow in drive thru and ATM is always down, extremely inconvenient 

Kassi Boyce's profile image
Kassi Boyce 
7 years ago
Dianne Clanton's profile image
Dianne Clanton 
7 years ago

I thought this was the perfect bank. They pay interest on checking accounts instead of charging for them, we have online banking so you can check to see if checks have cleared and can move money between checking and savings...awesome...until they started to try to force people into paperless statements. Taking money out of our accounts each month until we comply is not cool. Deducting from accounts that have no steady activity is wrong, as well. They used to be five stars until they decided to do this. 

James Milstead's profile image
James Milstead 
8 years ago
Tamika Bailey Coats's profile image
Tamika Bailey Coats 
8 years ago
Lavonda Mull's profile image
Lavonda Mull 
11 years ago

Frequently asked questions about Ascend Federal Credit Union

How is Ascend Federal Credit Union rated?

Ascend Federal Credit Union has a 3.7 star rating with 64 reviews. 

When is Ascend Federal Credit Union open?

Ascend Federal Credit Union is closed now. It will open at 9:00 a.m. 

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