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Ascend Federal Credit Union

3.6

About this business

Location details

2459 Decherd Blvd, Decherd, TN, 37324, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.647 reviews
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Andrea Stephens's profile image
Andrea Stephens 
on Google
a day ago

I have banked with Ascend for many years. Nearly all my loans are with the bank and most of my loans are set up with auto pay. Over the weekend I visited the Winchester bank to refinance my vehicle and was met with a terrible attitude from the loan officer. As we were walking back to her office she made me feel as though I was an inconvenience even before we got started. I had come to the bank the day before and that visit was to follow up on what we were already working on but she didn’t listen and was basically telling me ... read more

Andrea Martin's profile image
Andrea Martin 
on Google
a month ago

The line on Fridays is absolutely ridiculous! You got people lined up all the way to the front door inside. Only maybe three out of six teller lanes open in the back, each with five to six cars waiting in them. Who wants to spend 20 minutes trying to get money out of the bank at the end of the work week ...not me! 

Lisa Nugyen's profile image
Lisa Nugyen 
on Google
2 months ago
Richard Martinez's profile image
Richard Martinez 
on Google
3 months ago

Horrible experiences 

John Milner's profile image
John Milner 
on Google
3 months ago
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Frequently asked questions about Ascend Federal Credit Union

How is Ascend Federal Credit Union rated?

Ascend Federal Credit Union has a 3.6 star rating with 47 reviews. 

When is Ascend Federal Credit Union open?

Ascend Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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