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Ascena Retail Group

1.0

About this business

Location details

450 Winks Ln, Eddington, PA, 19020, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.04 reviews
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Rachel I's profile image
Rachel I 
5 years ago

I purchased panties from Catherines online for 48 dollars. They were not as described they were 5 to 7 inches larger in the waist than in the description (depending on the pair). They were grossly oversized in all othe dimensions. Compaired to 3 pairs I own of the same style and size they were at least 2 sizes larger. I recived a refund of 32 dollars. I called 2 times, chatted once and told them about this quality control issue. Told them that I would have never ordered and been out 0 dollars if it had been accurately repres... read more

StacieT's profile image
StacieT 
5 years ago

I ordered 1 dress to be shipped to the store and even though the item shows delivered I never received the confirmation email saying I could pick it up. I first contacted customer service via chat and was told to call and cancel my order and get a refund without explanation. I called and asked the cancel and the agent asked if I wanted to purchase an item. This went on for a couple exchanges and she told me I couldn't cancel an order. I mentioned I had a live chat saying to call and cancel the order. She then did some "resea... read more

SV's profile image
8 years ago

I ordered merchandise mid-February. After calling and emailing and chatting multiple times because my order read "processing" for so long and NO ONE knew what was going on - I was told that they were cancelling my order. I paid 19.99. They credited my account for $10. I emailed a week later to ask where the rest of my credit was - and they said that I wasn't going to get any more back. I received no merchandise and received only half of my money returned to me. 

Beaver Brook condo a.'s profile image
Beaver Brook condo a. 
8 years ago

Lane Bryant 777 S. State Road 7 Margate, FL 33068 August 11, 2016 Regarding: The reason I will no longer do business with Lane Bryant To whom it may concern, I wanted to write to you and inform you the reason I will never shop at Lane Bryant or any affiliate store again. I have been a long time customer for over 20 years now and I am very disappointed with the lack of customer service and loyalty to your customers by your corporate office. On Saturday July 2, 2016 I received in the mail an envelope that said Happy Birthday o... read more

Frequently asked questions about Ascena Retail Group

How is Ascena Retail Group rated?

Ascena Retail Group has a 1 star rating with 4 reviews. 

When is Ascena Retail Group open?

Ascena Retail Group is closed now. It will open at 9:00 a.m. 

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