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ARS/Rescue Rooter Heating & Air Conditioning - Columbia, SC

4.5
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About this business

When you need high-quality heating repair and HVAC repair service in Columbia that offers long-lasting results, get in touch with the local experts at ARS / Rescue Rooter. We offer emergency HVAC repair service and emergency heat pump service for your family's comfort. Your HVAC technician can perform any work, including heat pump repair, humidifier installation, furnace repair, HVAC service, heating tune-up, and HVAC maintenance. If your HVAC system needs to be replaced, we provide affordable HVAC installation options to fi... read more

Location details

121 Winhill Rd, Columbia, SC, 29203, United States

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Review Performance in the last  
6 months
4.52,281 reviews
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Sam G.'s profile image
Sam G. 
on Birdeye

3 years ago

I recently had an HVAC purchase/installation done by ARS via Home Depot. It's too early to make a judgement of final purchase, but all of the ARS associates I've dealt with have been courteous and helpful from the sales manager to the installers. The installers were particularly helpful and conducted themselves professionally. My only concern (and why the 4 star instead of 5) was that a 100% payment was required up front with no formal, written contractual agreement. I received receipt of payment, but no detail of the agree... read more

Sam G.'s profile image
Sam G. 
on Birdeye

3 years ago

I recently had an HVAC purchase/installation done by ARS via Home Depot. It's too early to make a judgement of final purchase, but all of the ARS associates I've dealt with have been courteous and helpful from the sales manager to the installers. My only concern (and why the 4 star instead of 5) was that a 100% payment was required up front with no formal, written contractual agreement. I received receipt of payment, but no detail of the product model, warranty, credit terms, etc.... Everything was verbal conversation or tex... read more

Ben P.'s profile image
Ben P. 
on Birdeye

4 years ago

After ARS/HomeDepot sold and installed a new AC/Heat-pump for my basement, we found an issue with the existing ducts that they promised to come out and rework for us, this was back in late Nov. 2019, after multiple calls and texts in late Dec., Joey Slice (the original sales person) promised they would come out and do the fix free of charge in Jan. 2020 since they failed to respond, it is now late Feb., and even with additional requests for the promised follow-up, we have heard back ZERO from them, it seems that after the sa... read more

Christina L.'s profile image
Christina L. 
on Birdeye

4 years ago

These guys came in to do a routine HVAC service check-up. They said I had dust and mildew building up in the hoses. First, they tried to sell me a $2,300 fan for my ventilation system, or allow them to clean it for approx. $1200. So I decided to do some cost comparison but 3 days later my heat went out. I called them back many times and got no answer. So it cost me $600 to fix my unit. The company that fixed it said the previous technician probably loosened the insulation causing insulation to get on the ignition switch wh... read more

Frequently asked questions about ARS/Rescue Rooter Heating & Air Conditioning

How is ARS/Rescue Rooter Heating & Air Conditioning rated?

ARS/Rescue Rooter Heating & Air Conditioning has a 4.5 star rating with 2,281 reviews. 

When is ARS/Rescue Rooter Heating & Air Conditioning open?

ARS/Rescue Rooter Heating & Air Conditioning is open now. It is open 24/7. 

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