Arkansas Vital Records

Nina 

on Google

a month ago

My mother and I went online buy her birth certificate which was relatively easy… while applying (mind you, I went through the process twice for confirmation) there was no actual option to expedite the process. I also want to take into account that the application was done via cell phone so that may be why the option didn’t show up, I attempted to mention this as well. The issue at hand is when I called to rectify my mailing issue by gaining more information. I want to note, I called 5 times due to the phone having heavy stat... read more

Amanda Garcia 

on Google

a month ago

Every time you call they place you on hold. I kept hanging up and calling back. As many times as she picked the phone up to place me on hold, she could have just answered my question. 

Kennedie Prince 

on Google

3 months ago

Unprofessional and will leave you on hold for hours. Website gives little to no information on what you need for certain things. 

Lisa K 

on Google

3 months ago

Zero stars. It is appalling the way you get treated when you call the vital records office. The lady who answered the phone was RUDE beyond belief. You're asked a question then talked over and not allowed to answer. You get told to call back a number that has no voice mail and is not answered no matter how many times you call. You get talked down to like you're a child. I always dread having to deal with that office and their horrible, belittling, and unprofessional customer service. It's sad to see how many others have had ... read more

Lisa Neal 

on Google

4 months ago

I ordered my birth certificate 5/2025, I received it a month later to update my Nevada ID went to my local DMV and couldn't update it, why cause they spelled my name wrong & place of birth which is in Warren Arkansas & my mother's name! I paid $12 for that one, So for them to correct it I had to pay another $27 for them to correct something they did! Well here we are a month later still waiting NOTHING! NO RESPONSE TO EMAILS OR PHONE! Shame on you just taking people money!