Arhaus The Loft

Jigna Patel 

on Google

2 months ago

HIGHLY recommend this place. They have incredible furniture at a deeply discounted price. The staff are all fantastic. We worked a ton with Wendy and she was nothing but kind and helpful in guiding us with pieces that would work well in our space. 

Nicky Hearts 

on Google

2 months ago

My husband and I visited this Arhaus location to look for dining room chairs and were very disappointed with the level of customer service. We walked around the store multiple times and noticed two associates sitting on their phones, avoiding eye contact, and never once acknowledging us or offering assistance. What made the experience more upsetting was seeing other customers enter the store and receive immediate greetings and help, while we were completely ignored. This made us feel uncomfortable and unwelcome, as if we wer... read more

Cindy Reeves 

on Google

4 months ago

While I'm a fan of the outlet in Grapevine in theory, their current "first-come, first-served" system is being blatantly exploited by one reseller in particular (screenshot attached). I’ve been coming in consistently over the last few months trying to furnish my home, and it’s infuriating that the most in-demand pieces (large mirrors, raw wood entrance tables, unique pieces, etc.) are always tagged "sold" to the EXACT same names EVERY single time!!! Now, perhaps there are people with $100,000 budgets shopping at the outlet, ... read more