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Arhaus
- Furniture Stores
- New York, NY
About this business
Location details
410 W 13th St New York, New York, NY, 10014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | Closed | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I would give them 0 stars if possible. I wish I never brought anything from them. I would of rather spent more $ to not deal with the aggravation that they have caused me. The Customer Service team is awful and not trained properly to handle complex supply chain issues that impact customers.
Very friendly staff,great selection and quality furniture
I was SHOCKED by the behavior of a blonde saleswoman in a green dress, she lied to me about having a trash can, and then when I saw one moments later and threw my cup away I was berated in front of all the other customers being told Arhaus “wasn’t a public trash place” I was about to spend $10,000 here, but I guess not. Awful.
It really makes me wonder this company is serious or not. We try to exchange an item and we were told the manager of the store will call back to arrange the exchange. We never heard from them and we called several times, email them and nothing until finally somebody cared about this and make the exchange after months. Their furniture is great but customer services is horrible for such a high end store.
Frequently asked questions about Arhaus
How is Arhaus rated?
Arhaus has a 3.5 star rating with 71 reviews.
When is Arhaus open?
Arhaus is closed now. It will open at 11:00 a.m.
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