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Arcadia Care On the Hill
- Springfield, IL
About this business
Arcadia Care on the Hill provides top-quality care near everything that matters to you most. Our attentive providers cultivate a warm environment, focusing on a whole-person approach. With residents and their loved ones sharing in all decisions, our care promotes both physical health and meaningful living.
Location details
555 W Carpenter St, Springfield, IL, 62702, United States
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Only giving 2 stars because the social workers here are great to work with and do their due diligence. Thanks Talia for all your help. The nurses I can’t say the same kind words for. The nurses are very mean and very neglectful. Wouldn’t let me father walk at all so he was getting no exercise. Nurses stations do not have basic things like bandaids. That seems like a safety concern. Heard nurses talking mean to my father when they thought I couldn’t hear. Terrible facility but once again thanks to the social workers helping m... read more
This company is atrocious. They are rude, harsh, and lazy! I wish my parent had never stayed here. Run from this place!!!!
Arcadia on the hill, has stepped up to the plate. This is not the same place, I visited my grandmother, years ago. The brand new 4th floor is very nice. Fresh. Clean. Updated everything. Everyone I spoke to, from the receptionist to the admissions coordinator to my tour guide, was friendly, knowledgeable, and kind.
Horrible place. My dad was in there for 4 days for physical therapy and rehab and was not took care of at all and is currently back in hospital cause of this place. I wouldn't recommend this place at all or even send my dog there.
Don't trust putting your loved one here. Poor service and lack of caring. My 92 year old friend was ignored so many times and the facility wouldn't take his phone calls and had to resort to banging his bed pan on the bed to get someones attention. Pray for the patients in this facility. 🙏. When you walk in you will be greeted by pungent smell of urine. This place is a absolute joke. Save your family from this company. Call for an investigation.
Frequently asked questions about Arcadia Care On the Hill
How is Arcadia Care On the Hill rated?
Arcadia Care On the Hill has a 2.5 star rating with 49 reviews.
When is Arcadia Care On the Hill open?
Arcadia Care On the Hill is open now. It is open 24/7.
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