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APGFCU - Forest Hill Branch
- Finance
- Forest Hill, MD
About this business
Location details
2010 Rock Spring Rd, Forest Hill, MD, 21050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I'd leave zero stars if possible. Unfortunately, this credit union advised my wife and I incorrectly when setting up auto-payments for a vehicles loan, causing a late payment and credit marker. Since, they're "changed phone systems" and cannot find certain recorded calls where we were advised and refuse to adjust with the bureaus. Their customer service team (VP's and Managers included) are highly misinformed and unprofessional. I'd strongly recommend other local credit unions or banks - these folks are complete amateurs!
Bad decisions bad bank
Helpful and courteous.
The day after my dad died unexpectedly, I forgot to transfer money from savings to cover two payments that hit my checking. Because MY DAD DIED AND I WAS GRIEVING. I went in person to this location to ask them to please waive the overdraft fees as I was in the process of closing my checking account anyway. They refused. The "customer service" person who refused to help me did not even bother to say "I'm sorry for your loss." I was treated like trash. It's honestly disgusting that you treat your members this way and you shoul... read more
Why even have a bank if you don’t want to deal with or help your members? It’s pathetic. These people have no one to answer to which means they treat you how they want and simply do not give a shit. From the highest manager to the lowest employee, you will find nothing but uncaring disconnected people
Frequently asked questions about APGFCU - Forest Hill Branch
How is APGFCU - Forest Hill Branch rated?
APGFCU - Forest Hill Branch has a 3.1 star rating with 31 reviews.
When is APGFCU - Forest Hill Branch open?
APGFCU - Forest Hill Branch is closed now. It will open tomorrow at 9:00 a.m.
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