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ANZ Branch West Lakes
- Finance
- West Lakes, SA
About this business
Location details
111 W Lakes Blvd, West Lakes, SA, 5021, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
ANZ is a pathetic excuse of a bank, with an even worse standard of what is deemed acceptable. In person - a joke, unprofessional, long wait times, disorganised and refers you back to customer support via the phone. Over the phone - somehow even worse? From the ear-screeching wait-time music, the AI agent that can't understand what you're enquiring for, and staff who couldn't follow up on a case to save their lives. You couldn't pay me to bank with ANZ. You could offer incredible interest rates, sign up bonuses and rebates, a... read more
While visiting ANZ West Lakes on Friday June 20th, I was disappointed, along with other unhappy customers to find that there were no facilities for over the counter transactions. Of course there was the "hole in the wall/ATM", though! So much for customer service. What next ANZ, robots servicing the dwindling number of branches? Clare.
Staff is not helpful and borderline rude. Manager is not accessible and do not engage with customers. I don’t really understand if people don’t want to deal with customers why they take customer facing jobs.
Queued to see a teller, to be told that THEY DON’T HAVE A TELLER AT THIS BRANCH! A major shopping centre (West Lakes), the only ANZ branch and No teller - this cannot be right! Directed to the one by Arndale. No problem there. I’m used to changing banks guys - looks like I’m on the move again. B Grade service.
Frequently asked questions about ANZ Branch West Lakes
How is ANZ Branch West Lakes rated?
ANZ Branch West Lakes has a 1.9 star rating with 38 reviews.
When is ANZ Branch West Lakes open?
ANZ Branch West Lakes is closed now. It will open tomorrow at 9:30 a.m.
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