This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
ANZ Branch Waurn Ponds
- Finance
- Waurn Ponds, VIC
About this business
Location details
Waurn Ponds Shopping Centre, Shop 802/173-199 Pioneer Rd, Waurn Ponds, VIC, 3216, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 3:30 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today I looked up where my closest branch was as my local branch has unfortunately closed down. The shopping centre directory on their website stated ANZ branch plus ATM. I walked in to what felt like the Amazon rainforest but without the dangerous and vicious mammals but quickly realized that I think I would prefer to encounter a Jaguar or Piranha in the Amazon than deal with Courtney who emerged from behind some greenery to announce does anyone here have an appointment as we are a specialist hub. She then reluctantly helpe... read more
Pathetic, might as well close this branch. Went in to exchange a damaged 50, told had to go to geelong branch. I have many accounts, business and personal. Might be tine to find a real bank now.
THE WORST BANK EVER !! Every single time when I have unfortunately had to go there, the queue is OUT THE DOOR. You drive past, the queue is OUT THE DOOR Wait times are horrendously long, if you can get served within 15 minutes, I would go and buy a lotto ticket. Staff bully and force their customers, the elderly especially to use the ATM’s Only ever ONE teller “working” Now they don’t accept cash over the counter!
Today I had an appointment with Melissa Gorgis who was outstanding. Helped me to restructure my accounts, guided me through a delicate situation and was very empathetic to my circumstances. Professional, knowledgeable and kind. A lovely person and provided the right banking and personal service. Really comforting to know that people like Melissa are representing the ANZ bank.
Worst service ever. The rude receptionist does not care about the customer's problem, no matter how simple it is, she will send you to call a number that will never be answered.
Frequently asked questions about ANZ Branch Waurn Ponds
How is ANZ Branch Waurn Ponds rated?
ANZ Branch Waurn Ponds has a 2.3 star rating with 32 reviews.
When is ANZ Branch Waurn Ponds open?
ANZ Branch Waurn Ponds is open now. It will close at 4:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com